Equality and Diversity Essay


14 Ferrand Volatil

Bireley Bradford


[email protected] co. uk

Tel No: 01274 945849

Mob Simply no: 07810670967

Personal Profile:

I am a hardworking person that is organized and approachable. I am able to job within a group environment in addition , on my own motivation. I have a fantastic time keeping and attendance record and enjoy a challenge. I am at this point looking to master new skills as well as improve upon my own existing types within the Product sales environment. Important Skills:

2. Able to deliver excellent customer satisfaction

* Capable of deal with issues and questions quickly and calmly 5. Excellent efficiency skills and able to multi-task

* Good knowledge of most Data Protection protocols

Job History:

Oct 2001 – July 2007A & E Publishing Limited, Manchester Single Trader This is a family owned or operated Publishing organization that specialized in the production of educational journals. I had fashioned supervision and was responsible for 15 users of staff. I would keep an eye on staff calls to ensure that each of our customers had been getting the greatest standard of customer service possible. I would cold call Educational establishments to offer advertising space in our Record and also monitor staff performance against their particular individual revenue targets plus the performance Come july 1st 1993 – Oct 2001 Fairmount Treatment Home, Liverpool

This was a residential care home for older people. My tasks included checking out and giving over person reports at the outset of each night switch. I also provided proper care to the services users next their individual care programs. One of my tasks was going to get most residents ready for bed and monitoring these people during the night to make sure they were secure. In the morning I would personally help to get the service users up and out of bed supporting them with their personal treatment. I likewise prepared ion food and refreshments towards the service customer's specification Schooling and Skills:


Referrals: Available on request

DEM 204 Understand and Implement a Person Centered approach to dementia care and support Composition